Governed AI agents, built for production.

AI agents for the processes you cannot afford to get wrong.

Centigen builds and runs AI agents for high-consequence work. Every agent ships with named ownership, approval gates, a full audit trail, and an escalation path to a human, so it earns the right to run your process.

Book your Agent Readiness Assessment

Fixed price, fixed scope, one process, 10 working days.

Based in Dubai Silicon Oasis·Serving the UAE & GCC·Audit-ready from day one

Orion

Active · within approved limits

Hi 👋 I'm Orion. Which business process are you looking to put an agent on?

Inbound claims triage. It has to stand up to a compliance review.

Understood. Every step I take is logged, and anything outside my approval limits goes to a named owner. Shall I book your Agent Readiness Assessment with the team?

Intent: HighSector: InsuranceAudit log ✓ live

24/7

accountable

10+ years · S&P 500 & FTSE 250 experienceDubai-based teamUAE data complianceLive in about two weeks24/7 operation, always accountable

Our services

AI agents built for work with consequences

From strategy to live deployment, Centigen handles the full stack, and stays accountable for what it deploys.

Agentic AI Systems

Autonomous AI that plans multi-step tasks, reasons through complexity, and executes inside limits your business has approved.

Learn about agentic AI

Custom AI Agent Development

We design and build AI agents tailored to your workflows, sales, research, operations, each with controls to match the stakes.

Explore our agents

AI Consultancy UAE

We help UAE businesses identify AI opportunities, build a roadmap, and implement systems that deliver measurable ROI.

Explore AI consultancy

Controls and accountability

Autonomy you can defend

Scoped authority, named ownership.

Before an agent goes live, we define what it may read, write, spend, and send, and who in your business owns it. Authority is agreed in writing and enforced in code, by a team with over a decade of experience automating workflows for S&P 500 and FTSE 250 companies.

Agent capabilities Building

Voice calls

Research

Live escalation

Custom-built, one governed agent

Approval gates and escalation paths

Actions inside the agreed limits run automatically. Anything outside them stops and routes to a named human for approval, with the full context attached. Most agents still go live in about two weeks, governed from day one.

Scope

Build

Approvals

Live · Day 12

Monitored, audited, improved.

Every action an agent takes lands in an audit trail you can hand to a board, an auditor, or a client who asks. Under the governed agent retainer, Centigen monitors each agent, handles escalations, and maintains its approved knowledge base, backed by a local team in Dubai Silicon Oasis who know your business.

Live operations Monitoring

Orion99.9%

Sentinel99.7%

Research99.8%

Last tuned 2m ago · auto-optimising

Case studies

Agents already doing real, hard work

Autonomous · After-hours operations

The emergency-response agent that calls your engineers

When the support line is closed and an urgent email lands, this agent reads it, decides whether it's a real emergency, and then phones the on-call engineers itself, telling them by voice who it's from and what's wrong, and asking them to acknowledge and call the client immediately. Email in, judgment in the middle, live phone calls out. No human watching the inbox at 2am.

Urgent issues now reach an engineer in minutes, instead of the next business day.

Sentinel · Calling

On-call engineer · ringing…

Emergency detected · 02:14 GST

WhatsApp · Sales

CBS WhatsApp sales agent

A WhatsApp-native agent that engages inbound enquiries, answers product questions, qualifies intent, and hands hot leads to the CBS sales team, on the channel UAE customers actually use.

Hundreds of enquiries handled a month, most qualified before a human steps in.

Read the case study

Sales · SaaS platform

Artisio sales agent

For Artisio, a European auction-software platform, an agent that engages website visitors and inbound leads, checks fit, and books qualified demos straight into the sales team's calendar.

More demos booked, with leads answered in seconds, not hours.

Research · Financial services

Company-research agent for a leading financial firm

An agent that automates company and counterparty research, gathering, structuring, and summarising the information analysts used to compile by hand.

Research that took hours now takes minutes.

Our method

We analyse before we build, and govern what we deploy.

Agents that work in week one and still work in month twelve don't happen by accident. They come from method.

Analyse

We map your processes, pinpoint where agents create measurable value, and surface the risks, before a line of code. You start here, with a focused diagnostic.

Deploy

We design, build, and integrate the agent into your live workflows, a working system in about two weeks.

Govern

Every agent we deploy has clear ownership, guardrails, escalation paths, and monitoring, so it stays accountable and trusted, not a black box that drifts.

Analyse and Govern are two phases of ADAPT, our framework for organisations scaling governed AI across the whole business.

In their words

“We partnered with Centigen to implement a WhatsApp-based AI conversational agent as part of our digital transformation strategy, and the impact has been exceptional. Their solution streamlined our entire client engagement journey, from enquiry handling to meeting scheduling, significantly improving efficiency and response times.
What stood out was their consultative, solution-first approach, exceptional agility, collaboration, and seamless execution. The result is a highly efficient, automated yet personalized client experience. We highly recommend Centigen to any organization looking to enhance customer engagement and drive efficiency through AI.”

Rekha Philip

Head of Marketing, CBS Group

Where this leads

From one governed agent to a governed capability

One well-governed process rarely stays alone. ADAPT, our enterprise AI governance framework, is the path from a single agent to an operating AI capability a board can stand behind, across five stages.

Analyse

A focused, paid diagnostic of where AI creates value and where the risk sits.

The Agent Readiness Assessment lives here

Design

We design the governed solution and the controls around it.

Align

We align leadership, owners, and guardrails before anything goes live.

Pilot

We deploy a controlled pilot inside your live workflow.

Transform

We scale what works into a governed capability across the business.

Book your Agent Readiness Assessment

Fixed price, fixed scope, one process, 10 working days.

Start with one process.

The Agent Readiness Assessment maps one business process end to end: the workflow, the risks, the controls it needs, and a build-ready specification.

Book your Agent Readiness Assessment

Fixed price, fixed scope, one process, 10 working days.