Privacy Policy for Centigen.ai
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Effective Date: 01/07/2025
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‍Centigen.ai, a brand of Centigen Technologies FZCO ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your data when you interact with our website (https://www.centigen.ai).

‍1. Information We Collect

a. Automatically Collected Data
IP address, browser, OS, device type
Pages visited, referral source, time on site
(Collected via Google Analytics)
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‍b. Chatbot & Contact Form Data
‍Name, email, company, and any info you voluntarily submit via our AI Assistant or contact form

‍2. How We Use Your Information
‍To improve our website performance (Google Analytics)
To respond to demo requests or inquiries
To provide customer support or follow-up where needed
To ensure system and data security
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‍3. Data Retention
‍Chatbot data is deleted after 90 days.
If you book a demo or meeting, or contact us, we may retain your information for longer, to provide continued customer service and follow-up.
Google Analytics data is stored per Google's default policies.
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‍4. Legal Basis for Processing (GDPR)
Consent: For voluntary information you submit
‍Legitimate Interest: For business improvement and service follow-up
‍Legal Obligation: Where required by law
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‍5. Sharing Your Data
We do not sell or rent your data.
We may share it:
With service providers like Google (under GDPR-compliant terms)
When required by law
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‍6. Cookies
We use cookies for analytics. You can disable cookies in your browser settings.

‍7. Your GDPR Rights
If you’re in the EU or UK, you have the right to:
Access or correct your data
Request deletion
Object to or restrict processing
Withdraw consent
Data portability
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To exercise these rights, email: privacy@centigen.ai

‍8. International Transfers
Your data may be transferred and processed in countries like the UAE. We implement GDPR-compliant safeguards for such transfers.

‍9. Data Security
We use encryption, access controls, and secure hosting to protect your data.

‍10. Changes to This Policy
We may update this Privacy Policy. Please review this page periodically.

‍11. GDPR Contact
All inquiries should be sent to:
Centigen Technologies FZCO
Address: Building A, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Contact Us
Website: https://www.centigen.ai